STEP ONE

USE THIS CHART TO FIND YOUR PERFECT MATCH...

STEP TWO

PICK THE PERFECT PACKAGE... 

CANCELLATION POLICY

LATE POLICY | PLEASE ARRIVE AT LEAST TEN MINUTES PRIOR TO CLASS. IF YOU ARE NOT IN THE STUDIO FIVE MINUTES PRIOR TO THE SCHEDULED START TIME, IT IS CONSIDERED A NO SHOW AND WE RESERVE THE RIGHT TO ASSIGN YOUR SPOT TO ANOTHER PERSON ON THE WAIT LIST. 

CANCELLATION AND NO SHOW POLICY | ALL CANCELLATIONS SHOULD BE COMPLETED BY LOGGING INTO YOUR ACCOUNT VIA THE CYCLE LOFT WEBSITE OR MOBILE APP. CANCELLATION WINDOWS VARY AND ARE SUBJECT TO CLASS TYPE. EARLY CANCELLATIONS INCUR NO PENALTY.  PLEASE NOTE: All late cancellations and no shows incur an automatic $10 fee or forfeit of class on the FIRST offense. VIP Members are eligible for one excused offense each month, excluding holiday and weekend rides.

CANCELLATION WINDOWS
REGULAR SCHEDULE | 06 HOURS
5:45AM, 6:45AM and 7:00AM | 12 HOURS
HOLIDAY and WEEKEND SCHEDULE | 12 HOURS

PURCHASE/REFUND POLICY

ALL PURCHASES ARE FINAL AND NON-REFUNDABLE. PURCHASE MAY BE ELIGIBLE FOR CREDIT TOWARDS A FUTURE PURCHASE WITHIN 30 DAYS OF SALE. PACKAGE SUSPENSIONS ARE NOT PERMISSIBLE. NO EXCEPTIONS. AUTO DRAFT OPTIONS ARE SUBJECT TO CONTRACT TERMS AGREED UPON AT TIME OF PURCHASE.

 

PRACTICE GOOD RIDING ETIQUETTE

LEAVE YOUR GADGETS AT THE DOOR OR IN THE CUBBIES DOWNSTAIRS AND ENJOY YOUR RIDE. OUR INSTRUCTORS RESERVE THE RIGHT TO CALL YOU OUT FOR DISRUPTING CLASS. PLEASE NOTE: WE DO UNDERSTAND THAT CERTAIN SITUATIONS MAY REQUIRE RESPONSE TO A TEXT OR CALL. IF THE NEED SHOULD ARISE, PLEASE MAKE SURE YOU’VE RESERVED A BIKE IN THE BACK AND QUIETLY EXIT THE LOFT IF NEED BE.

 

RESPECT FELLOW RIDERS

DEODORANT AND FRESH GEAR ALWAYS WELCOME AND ENCOURAGED. IF YOU SWEAT A LOT, WE RECOMMEND A TOWEL UNDER YOUR BIKE OUT OF RESPECT FOR THOSE AROUND YOU.

 

RESPECT THE STUDIO

PLEASE GIVE THE BIKE THE SAME RESPECT YOU WOULD YOUR OWN PERSONAL PROPERTY. WE ASK THAT YOU THOROUGHLY WIPE IT DOWN AFTER CLASS WITH THE DISINFECTING WIPES PROVIDED. PLEASE PAY SPECIAL ATTENTION TO THE HANDLEBARS, POWER MONITOR, RESISTANCE KNOB AND SEAT AS WELL AS THE FRAME OF THE BIKE INCLUDING THE FLOOR AROUND YOU. THIS ACTION SERVES A DUAL PURPOSE RESULTING IN MAINTENANCE OF OUR EQUIPMENT AND RESPECT FOR THE NEXT RIDER.

 

PRACTICE COMMON COURTESY

IF YOU MOVE IT, PUT IT BACK. BRING IT IN, TAKE IT OUT. DRIP ON IT, WIPE IT OFF. THIS INCLUDES THE FLOOR AROUND YOU. ONE OR TWO WIPES GO A LONG WAY AND SAVES THE NEXT RIDER FROM HAVING TO CLEAN THE SPACE AGAIN.